Device: KeyMander 2
KEYMANDER 2 NOT CONNECTING VIA BLUETOOTH
I have a KEYMANDER 2 and have been using it for a couple months with minimal issues but since updating my phone to the new IOS the KEYMANDER app will no longer connect to the KEYMANDER to change function/mode/button layout etc. need help to fix this issue
03/10/2023 1:26 PM
What version iOS are you using?
What model iPhone are you using?
03/14/2023 11:00 AM
IOS 16 and IPhone XS Max was workin fine for around a month now won’t connect to the app
03/14/2023 4:02 PM
We haven't been able to replicate this issue with that particular model on the latest app version.
When the app first installed did you allow the location/bluetooth permissions that it asked for upon launching for the first time?
You can either re-install the app and allow permissions or go to Settings > KEYMANDER 2 > Bluetooth (on).
We have a few different models here including the XS Max running the latest iOS here and it can connect just fine.
Are you able to connect using a different mobile device?
- If so, what is the make, model and iOS/Android version?
03/15/2023 8:59 AM
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