Device: KeyMander 2
I believe there is a bug with the mic since the new firmware
Okay so I’ve been having a bug that my mic will not work on my elite Series 2 and I have every done that I can I’ve tried device resetting and I’ve tried unplugging and plugging back in and yes I have checked the app for microphone and yes it is on so I believe there is a bug with it but that’s all I wanted to say
03/24/2022 7:11 AM
Hello ROZiiEIlIIl,
What is the make and model of the headset you are using?
May I have you confirm the model number of your controller?
Also, what is your controller's firmware version? We were unable to replicate the problem with our Elite Series 2 controller on version: 5.13.3143.0 (latest) model number: 1797
Does it not work at all or does it stop working after some time?
03/24/2022 9:30 AM
Okay so model number elite series 2: 1797,1924
and
the headset: RIG 500 PRO
and the firmware I cant tell bc it won’t say but it said it needed a update but I’ll try and find the firmware
03/24/2022 10:14 AM
Wait I found the firmware I updated it and have the same firmware you couldn’t get the problem again
03/24/2022 10:17 AM
Alr it’s been a hot min and it working now thank you love you guys
03/24/2022 10:53 AM
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