Device: KeyMander 2
K2 app can't find device GE1337P2 Xbox series X
I am using a Samsung Note 20 Ultra with android 12 and when I get to the screen to connect my device nothing happens. I am able to see the GE1337P2 from my phone's bluetooth menu though. I have tried using different controllers and allow all permissions for the app.
09/28/2022 7:05 PM
Try resetting the K2 by pressing and holding the two buttons on top for about 5 seconds.
Out of curiosity, have you tried connecting with a different mobile device?
Also, make sure you are selecting the right model number in the app when pressing connect.
09/29/2022 11:30 AM
I used a different device to connect to it and it worked just fine. I'm guessing from other threads it's an issue with some android versions.
09/30/2022 2:49 PM
Thank you for the update. We are currently looking into this possible incompatibility issue for our next update.
10/03/2022 8:27 AM
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