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Device: KeyMander 2

Mouse and keyboard

Hi,


I connected keyboard, mouse and ps4 controller. iogear ge1337 and dualshock ps4 controller also connected through Bluetooth. Then I go to k2 mobile app..ge1337 now showing unless i remove the mouse. I removed the mouse ge1337 showed then I connected it. Press continue..sync complete pop up on the app. I went to codm app went to practice game keyboard does not work but only the ps4 controller. Please assist..


Thank you.


Warm regards

Reynaldo



07/30/2022 7:43 PM

Hello,


It sounds like the K2 Mobile is not receiving enough power to power on both the mouse and keyboard. Try using a higher voltage power adapter 5.2V 2.4A or greater.


What is the make and model of your mouse?


Do you happen to have a different mouse that you could test with?



08/01/2022 9:13 AM

Thanks mate!


i would like to share this to everyone..


i went to the store where I bought the key mander mobile 2 to and had figured it out what’s causing the problem..

— there was not enough power supply as I was using rgb keyboard and mouse. We solved the problem by using a wired non rgb mouse and keyboard. It also worked by using a battery operated wireless rgb mouse and keyboard.

08/01/2022 2:30 PM

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Welcome,