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Xbox One Profile Help

My Mouse don’t work

My mouse don’t work has energy but is dead but work with Keymander 1 ...please send me a sign

05/12/2020 12:51 PM

Can you tell us what mouse you have, what console you are on and what firmware your K2 is running? Its difficult to help without any information.

05/13/2020 1:02 PM

Hello, thanks for answering, the model of my mouse is a GAMDIAS GMS7309 and the firmware of the app is 1.0.0.77 ... reading I realized that this mouse is not in the published list, it may be that ... but if the keyboard that works well and is in the list of compatible keyboards

05/13/2020 3:19 PM

Ahhh Xbox One X...

05/13/2020 3:21 PM

Reply to:

Hello, thanks for answering, the model of my mouse is a GAMDIAS GMS7309 and the firmware of the app is 1.0.0.77 ... reading I realized that this mouse is not in the published list, it may be that ... but if the keyboard that works well and is in the list of compatible keyboards

Does your keyboard work but not the mouse or do they both not respond? If the keyboard works and not the mouse, then you need to try a different mouse as it may be a compatibility issue. What game profile are you using?

05/13/2020 5:33 PM

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Welcome,