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KEYMANDER 2 Bluetooth Button Broke

Bought the KEYMANDER 2 back in April and the Bluetooth button has somehow pushed down into the box itself. I can no longer connect to the box to change up my key binds or switch between games. I used the button maybe a total of 3-4 times before this issue. Has this been a problem with this model? Is this considered a manufacturer defect?


Thanks for any information.

07/13/2020 7:10 PM

Hi Kvn,


I've seen a couple buttons pressed hard enough to stick, but I've never seen on actually break. We have a 3-year warranty so you're covered anyway. Give us a call at 949-453-8782 or toll free at 866-9-IOGEAR and we will replace it for you.

07/14/2020 5:24 PM

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