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Device: KeyMander 2

My keymander keeps disconnecting

So yes I follow the directions, I use the same micro usb cord that came in the box to connect the controller. Plugged everything in correct order then turned on PlayStation and k2 app. When I try to use the app it keeps saying my device has disconnected, it then reconnects and continues to do that. It will flash that white light then turn off and turn blue then white again and repeats. Please help me

01/05/2021 5:20 PM

Sounds like you are pulling too much current through your K2 and it is shutting down. Is your PS4 controller fully charged before connecting?

What mouse and keyboard do you have?

If you disconnect the mouse and keyboard temporarily does the K2 stay on and let you access the K2 App settings?

If so, add a 2A USB power supply to the Power port on the K2 unit.

01/05/2021 5:23 PM

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Welcome,