FAQ & Tips from our Moderators

Xbox Series X/S Compatibility!

We have confirmed the Xbox Series X/S is compatible with KeyMander 2 and the new KeyMander 2 3Play when using the Xbox One Bluetooth controller model 1708 and both V1 and V2 Elite controllers. EDIT: A pre-release firmware update is (...)

KeyMander 2 Mobile is now available!

IRVINE, Calif., March 3, 2021 /PRNewswire/ -- Kaliber Gaming, a gaming- and eSports-focused division of IOGEAR, today unveils its KeyMander 2 Mobile Keyboard/Mouse Adapter for Mobile Devices, the newest addition to the company's hot-se

PS5

Need help getting my adapter to work better on ps5, I plug it in and it works… for about 5 minutes then disconnects. I then have to unplug the controller or adapter and plug it back in. Any tips for (...)

Anti Recoil Not Working While Aiming Using Mouse

The anti-recoil feature does not work while moving my mouse to aim. When will this be fixed, it has been nearly 6 months since the anti recoil feature was released and still no update to this.

Firmware Release 1.3.127.001

Hello Everyone,We have just released a new firmware update OTA. The newly updated app to go with this firmware is still pending review through the App Store/Play Store and should be going live shortly. *We are now seeing it as (...)

Rainbow Six Siege " Mouse Trap"

Our team is aware of the ongoing "Mouse Trap" detection system for Rainbow Six Siege. As this is a “cat and mouse” game it has been difficult to find a solution, this is due to the game developer's quick updates (...)

Sign in issue (temporary workaround)

Hello Everyone,We are aware of the sign up/sign in issues that have been affecting everyone on the K2 app. While this gets corrected on our server's end, we are in the process of releasing a new update on the app (...)

What Keyboards and Mice work with KeyMander 2?

This thread is intended to let everyone know which keyboards/mice you are using that have worked and which have not. This helps us find those non-compatible products and write firmware patches where possible.Here's a list of confirmed compatible pro

User Manuals for All KeyMander 2 Models

KeyMander 2 (GE1337P2) complete User Manual and full operational instructions. Please see Quick Start Guide for faster access to basic setup and operation instructions.GE1337P2 User Manual V1.5KeyMander 2 3Play (GES1337) complete User Manual and full oper

Firmware Upgrade (from User Manual)

To perform a firmware upgrade, follow the steps below.If for some reason your mobile device fails to update the KeyMander 2 using the OTA (over-the-air) update from our server, you can update it manually using a PC

KeyMander 2 LED Indicator Behavior

KeyMander 2 Quick Start Guide

The Quick Start Guide will help you get the KeyMander 2 up and running, but be sure to download the full User Manual for complete details about KeyMander 2.

Xbox One Setup Video

Please see the video below for a complete setup walk-through for Xbox One consoles.

PS4 Setup Video

Please see the video below for a complete setup walk-through for PS4 consoles.

Nintendo Switch Setup Video

Please see the video below for a complete setup walk-through for Nintendo Switch consoles.

Understanding Mouse Performance with KeyMander 2

To help better answer some of the common questions about mouse performance, here's some basics about several things that determine how the mouse responds in-game: Sensitivity Setting, Maximum Turn Speed, Turn Speed Setting, Deadzone Setting and Resolution

What game consoles work with KeyMander 2?

The KeyMander 2 Keyboard/Mouse Adapter plus Controller Crossover is designed to work with the PS4 (PS4 Pro and PS4 Slim included), Xbox Series X|S, Xbox One (Xbox One S and Xbox One X included), and Nintendo Switch. Make sure you meet (...)

Keyboard and Mouse not responding with PS4

If the KeyMander 2 is connected to a PS4 using the DualShock 4 Slim controller and it does not respond to the keyboard and mouse, there are three things to check. First, make sure you are using a profile set for (...)

Keyboard and Mouse not responding with Xbox One

If the KeyMander 2 is connected to an Xbox One console and completely stops responding to the keyboard and mouse, there are three things to check. First, make sure you are using a profile set for Xbox One. If there (...)

Keyboard and Mouse not responding with Nintendo Switch

If the KeyMander 2 is connected to a Nintendo Switch using the Nintendo Switch dock and it does not respond to the keyboard and mouse, there are three things to check. First, make sure the JoyCons are attached to the (...)

My headset mic stopped working with KeyMander 2 on Xbox One

Yes, KEYMANDER 2 is mainly an analog game console controller, so it does not affect the operation of any games

Does KeyMander 2 work with gaming keyboards?

Yes, most gaming keyboards work fine and are recommended, however KeyMander 2 only supports the standard 104-key layout and tenkeyless 87-key layout, so extra macro keys will not function. Note: Some heavily featured keyboards are not compatible due

Resetting your KeyMander 2

If your KeyMander 2 fails an update, has connection problems with your mobile device, or exhibits any other type of non-standard operation you can perform a system reset which may resolve the issue. There are three ways to reset the (...)

Jittery / Choppy Mouse Movements

Here are some tips to help remove the jittery/choppy mouse movements in your gameplay.In the K2 App Device page set the mouse DPI setting to the maximum resolution for your mouse.Set your mouse to the maximum DPI setting. In your (...)

Original Xbox One consoles experiencing controller disconnect

Original Xbox One consoles (pictured below) may experience issues with the controller disconnecting when KeyMander 2 is connected to the side USB port. This can happen intermittently and appears to be the side effect of a USB power limitation is

Does KeyMander 2 work with Bluetooth keyboards?

The short answer is YES you can connect your headset with mic, but depending on your system it may not be as straight forward as just plugging it in.The short answer is YES you can connect your headset with mic,  but (...)

Can I use a headset with KeyMander 2?

The short answer is YES you can connect your headset with mic, but depending on your system it may not be as straight forward as just plugging it in.Xbox One/Xbox One S: Headsets are supported by KeyMander 2 when connected directly (...)

What Operating Systems does the K2 App support?

The K2 App for Android devices supports Nougat (Android 7.0) and above.The K2 App for iOS devices supports iOS 10 and above.

Converting Game Profiles For Different Consoles

In the event you need a profile for a specific game that is not yet available for your console, you can use a similar profile for a different console and then change the console setting of the profile to help (...)

DeadZone - What it is and how to adjust it.

The Deadzone is a small area around the game controller’s movement thumb stick (usually the right thumb stick) that does not respond to movements within the threshold of this area. Deadzones are built into games so that old controllers with (...)