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Troubleshooting - Post Questions Here!

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Controller works and mouse and keyboard are powered on but they don’t work

Hi I just got this a couple weeks ago and it works great for the Xbox. I tried the ps4 setup today and everything looks to be normal. I can play the game with the controller and my mouse and (...)

dhamilton updated on 11/20/2020 2:06 PM

dhamilton on 11/20/2020

comment count 3

170

Device: KeyMander 2

Keymander 2 keeps disconnectinf

My keymander 2 keeps disconnecting while playing, each time I need to unplug it and plug it in again to work.Any help?

dhamilton updated on 11/16/2020 4:58 PM

dhamilton on 11/16/2020

comment count 3

162

Device: KeyMander 2

Goes out of ads by itself

When I’m playing apex legends, rainbow6,Mw, and battlefield 4 or any game when I ads it randomly goes out of ads and sometimes it spams L2 by itself. No I don’t have turbo mode on for L2 or anything.. Anyone (...)

Isaaxx updated on 10/29/2020 12:53 AM

Isaaxx on 10/29/2020

comment count 4

175

Device: KeyMander 2

Configuración al disparar

Ya tengo todo configuraro en el mapeo lo unico que me me falta para jugar ,es que al momento de disparar con la mira no mueve , se queda fijo disparando en un solo punto . No puedo mover el (...)

dhamilton updated on 10/27/2020 4:28 PM

dhamilton on 10/27/2020

comment count 1

165

Device: KeyMander 2

Any way to toggle ads in R6S?

Just started playing and I love it! Thanks so much for all the support the app and website has. When try to get comfortable I didn’t see an option to make ads toggle on the mouse and that would be (...)

dhamilton updated on 10/19/2020 5:26 PM

dhamilton on 10/19/2020

comment count 1

162

Device: KeyMander 2

Frustrated

I’ve been trying for hours to get my KEYMANDER 2 setup but I’m not having any luck. There is a lack of resources to help and me and I am requesting a call with tech support or literally anybody who (...)

dhamilton updated on 09/16/2020 5:16 PM

dhamilton on 09/16/2020

comment count 2

192

Device: KeyMander 2

Any confirmed compatible trackballs?

Any confirmed trackballs working?]My Kensington trackball Pro connects, all the buttons and scroll wheel work, but the mouse action is unresponsive. No input into the game at all, after tweaking all settings multiple times.As the buttons themselves work f

dhamilton updated on 09/09/2020 7:32 PM

dhamilton on 09/09/2020

comment count 3

190

Device: KeyMander 2

wired controller as an input device?

i used to use a wireless controller with a charging cord to connect it to my keymander 2, but my charger port is really loose and doesn’t work if my controller is on the wrong angle. i bought a @play (...)

dhamilton updated on 09/08/2020 1:52 PM

dhamilton on 09/08/2020

comment count 1

150

Device: KeyMander 2

KM2 - Logitech G915 Wireless not recognized?

I'm able to use other generic keyboards and a wireless corsair K63 with the Keymander 2, but the logitech 915 wireless clicky I use with my PC will not recognize or sync. It uses a pretty standard 2.4ghz dongle, and (...)

dshell930 updated on 08/14/2020 6:58 PM

dshell930 on 08/14/2020

comment count 2

175

Device: KeyMander 2

Semi auto glitch

Every so often my automatic weapons turn into one shot semi auto and it gets me killed in war zone where seconds count!

dhamilton updated on 08/12/2020 4:54 PM

dhamilton on 08/12/2020

comment count 3

160

Device: KeyMander 2

K2 App update and new firmware released today!

There is new firmware to address the microphone issue and there is a new K2 App update being released today. Please update the K2 App first, then after pairing to your K2 unit again, update the firmware. Here's the updates (...)

dhamilton updated on 08/12/2020 4:53 PM

dhamilton on 08/12/2020

comment count 15

287

Device: KeyMander 2

I can't use all my button on my g502

Could someone plz tell me how can I use all my button on the g502 plz and thx

Sean Liam764269 updated on 08/12/2020 11:24 AM

Sean Liam764269 on 08/12/2020

comment count 2

159

Device: KeyMander 2

DIERYA DK61E 60% Keyboards

Why my dierya dk61e 60% keyboard keep pausing when I press a d when I’m trying to strafe in apex

dhamilton updated on 08/11/2020 11:21 AM

dhamilton on 08/11/2020

comment count 8

170

Device: KeyMander 2

Keyboard wont work with keymander

Two days ago I bought a keyboard that wasn't TKL and it wasn't working with the keymander so I did some research and figured that was the problem. When I plugged in the keyboard to the keymander, the light on (...)

dhamilton updated on 08/10/2020 6:12 PM

dhamilton on 08/10/2020

comment count 1

171

Device: KeyMander 2

Keeps disconnecting

Everytime I try to connect my k2 app to the k2 it starts syncing then it disconnects why is it doing this and how can I fix it to work

dhamilton updated on 08/07/2020 10:37 AM

dhamilton on 08/07/2020

comment count 3

177

Device: KeyMander 2

Just got my Keymander2 all set up and only my controller works.

I followed the setup instructions to a T, got it all powered up and nothing but my controller worked. No keyboard or mouse input connected. The keyboard lights up the caps and scroll lock(no num because it's a Tenkeyless) and (...)

dhamilton updated on 07/29/2020 10:00 AM

dhamilton on 07/29/2020

comment count 4

169

Device: KeyMander 2

Wireless Mouss

Corsair Dark Core RGB Se. Look Around Movement only works when holding Right or Left Click. Polling rate @ 500hz. All buttons work normally except the Look around Movement Why won't it pick up regular look around movement?

dhamilton updated on 07/09/2020 4:37 PM

dhamilton on 07/09/2020

comment count 5

175

Device: KeyMander 2

This is the most frustrating controller I have EVER used.

This keymander isn't reliable or consistent. It will not work properly, will connect for a minute and work fine, then the controller turns off and I have to start the entire process over again. Unplug, hard reset the consol yada (...)

Alexrock1102 updated on 07/06/2020 6:33 PM

Alexrock1102 on 07/06/2020

comment count 2

164

Device: KeyMander 2

Controller not turning on after force USB

i followed the steps and my controller will not turn on by itself after i force the usb connection. i am also using the micro usb cord that came with the adapter, and i tried a different micro USB cord (...)

dhamilton updated on 07/06/2020 9:59 AM

dhamilton on 07/06/2020

comment count 3

182

Device: KeyMander 2

Xbox controller wont light up automatically when connected to K2.

I noticed that my Keymander 2 wasnt working properly because my xbox controller was in some wireless mode. I follow every step and this part always messes me up. Whenever I connect the xbox controller to the console, it lights (...)

gussaturnine updated on 07/05/2020 4:09 PM

gussaturnine on 07/05/2020

comment count 1

179

Device: KeyMander 2

Rigid movement

Everything on my keymander is working well so far, but I have noticed one thing and it is that no matter the ADS sensitivity I put it to (except extremely low), the movement while aiming is very rigid. Is this (...)

dhamilton updated on 06/29/2020 6:22 PM

dhamilton on 06/29/2020

comment count 3

165

Device: KeyMander 2

Charge and sync USB?

I keep seeing that I need a “charge and sync” USB cable to make it work, does anyone have a link to this I am very confused on what charge and sync is.

dhamilton updated on 06/26/2020 10:30 AM

dhamilton on 06/26/2020

comment count 4

204

Device: KeyMander 2

60% keyboard

Do 60% keyboard work with they keymander 2 I wanna know before I buy one

dhamilton updated on 06/22/2020 10:45 AM

dhamilton on 06/22/2020

comment count 2

168

Device: KeyMander 2

Syncing and powering issues

I bought a keymander 2 and set it all up and it was working fine for about 20 mins and then it started to cycle through being powered. It would turn off and on every 3 seconds. I thought that (...)

Alexrock1102 updated on 06/21/2020 6:49 PM

Alexrock1102 on 06/21/2020

comment count 2

179

Device: KeyMander 2

PS4 Touchpad

The Keymander seems to working perfectly fine, except the button to activate the touchpad doesn't work. It doesn't matter what button I set it to, on both keyboards I use, this is the only button that does not work. Anything (...)

dhamilton updated on 06/18/2020 11:20 AM

dhamilton on 06/18/2020

comment count 4

191

Device: KeyMander 2

Nintendo Switch

Nintendo switch does not need a wired controller to work, but can I plug a nintendo switch pro controller to the keymander and use both controller and keyboard/mouse together?

dhamilton updated on 06/17/2020 9:45 AM

dhamilton on 06/17/2020

comment count 1

169

Device: KeyMander 2

I plug all of my cords into the K2 and Everything seems set up correctly, but my keyboard and mouse just won’t work

I don’t understand what I’m doing wrong

dhamilton updated on 06/15/2020 4:55 PM

dhamilton on 06/15/2020

comment count 8

182

Device: KeyMander 2

My Keyboard and Mouse are not responding to anything

I’ve set up everything right updated to the latest update. My keyboard and mouse both light up but they don’t respond to the app when I’m binding keys. Can anyone please help thanks!

dhamilton updated on 06/15/2020 4:49 PM

dhamilton on 06/15/2020

comment count 1

159

Device: KeyMander 2

Keyboard and mouse not working on Keymander 2.

My keymander 2 won’t register the keyboard inputs. Everything is connected to its right port and the status bar is 100% lit up green and blinking. I’ve also tried with a keyboard and mouse verified to work. The right Xbox (...)

dhamilton updated on 06/08/2020 9:29 AM

dhamilton on 06/08/2020

comment count 4

183

Device: KeyMander 2

Connecting causes crash!

When i try to connect my keymander 2 it will simply crash the app and start it back up. When i try to press connect again it crashes then gives me a pop up saying the application has stopped. I (...)

dhamilton updated on 06/01/2020 10:29 AM

dhamilton on 06/01/2020

comment count 10

171

Device: KeyMander 2

Welcome,