Troubleshooting - Post Questions Here!

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Logitech G502 Hero

When using the logitech G502 Hero are we only able to use the 2 side buttons? Or should it be possible to map the extra buttons aslo?

dhamilton updated on 04/16/2020 1:39 PM

dhamilton on 04/16/2020

9

Is there a way to switch to keyboard mode?

When playing on the xbox, I sometimes need to chat and would like to switch my keyboard from controller mode to regular keyboard is this possible?

xSrsly updated on 04/14/2020 7:40 PM

xSrsly on 04/14/2020

2

Mic not responding

Ive done everything as instructed with my Keymander however the only issue left is my microphone. It does not let me speak from time to time.

dhamilton updated on 04/14/2020 10:54 AM

dhamilton on 04/14/2020

1

Locking up

I am having a problem with my Keymander 2 locking up randomly during gameplay. It seems to be at random times and I am not able to duplicate it. I am using it on a PS4 and I do have (...)

xSrsly updated on 04/13/2020 3:24 PM

xSrsly on 04/13/2020

8

Input Delay on OW Switch

I think the input delay comes from the game running at 30fps but I’m not sure. Anyone else experiencing this issue? Or do any of the devs know that this happens?It’s a delay bad enough to make flicking near impossible.

dhamilton updated on 04/13/2020 2:18 PM

dhamilton on 04/13/2020

4

Mic problems

Was there supposed to be a update coming out soon to solve this problem with scratchy sound when in chat for xbox

dhamilton updated on 04/13/2020 1:06 PM

dhamilton on 04/13/2020

3

Setting cpi on mouse

So I've never messed with dpi CPI settings on a mouse, I've always played with controller on console. My question is, do I have to set the dpi with the button on my mouse, or do I just use the (...)

R1ng3R updated on 04/13/2020 10:44 AM

R1ng3R on 04/13/2020

3

Controller not working at all

After trouble shooting for quite some time trying to get my default Xbox one controller to work I tried my elite controller. This went into usb mode first try no hard reset needed. However when it did go to usb (...)

Stefan Shapllo updated on 04/12/2020 8:36 AM

Stefan Shapllo on 04/12/2020

16

Ducky One 2 Mini

the keymander 2 is desperately needing more keyboards to its list. one of the best gaming keyboards to play on is the “Ducky One 2 Mini” and i cant use it. but i can use it on my Xim. also (...)

dhamilton updated on 04/10/2020 5:48 PM

dhamilton on 04/10/2020

2

Microphone not working on Xbox One X

Hi,I just purchased the KEYMANDER 2, and got it all hooked up. The only issue I have is the microphone that is hooked up to my controller is not working. When I remove the KEYMANDER, my headset microphone is able (...)

dhamilton updated on 04/09/2020 12:33 PM

dhamilton on 04/09/2020

22

Keyboard and Mouse not working on PS4

Hi. I have followed the manual and set up my keymander2 as directed. Once connected, I updated the firmware. I am able to pair with the device and choose my profile but the keyboard and mouse do not work. I (...)

dhamilton updated on 04/07/2020 7:35 PM

dhamilton on 04/07/2020

11

be able to slow. walk

i havent. ordered the keymander2 yet but. is there a slow-walk option ?

dhamilton updated on 04/07/2020 12:34 PM

dhamilton on 04/07/2020

1

Using a mouse and controller?

HiCan I use a mouse and controller at the same time with the keymander2?It may be a strange question but I purchased an xbox a while ago and have been struggling with the controller, aiming etc. I used to play (...)

xSrsly updated on 04/06/2020 7:58 PM

xSrsly on 04/06/2020

3

Mouse settings

So I just got the keymander 2 set up on my Xbox one and everything works except my mouse. When I go to mapping on the mobile app there’s no way to set my mouse to control the right stick (...)

xSrsly updated on 04/06/2020 3:11 PM

xSrsly on 04/06/2020

1

cheap non rgb keyboards

does the keymander support cheap non rgb keyboards which are like office keyboards?

dhamilton updated on 04/03/2020 3:05 PM

dhamilton on 04/03/2020

8

keep having hid problem

I've just gotten my keymander today and after installing all the software I try to set it up on my laptop but every time I do it says I have a hid problem I've tried multiple usb cables, etc. can (...)

dhamilton updated on 04/02/2020 11:10 AM

dhamilton on 04/02/2020

3

Purchasing new mouse not on list

I'm looking at purchasing a logitech g305 lightspeed wireless gaming mouse for keymander 2 but I dont see it on the list of compatible products. Before I purchase it I'd like to know if its compatible can someone help me (...)

Larry597 updated on 04/02/2020 9:09 AM

Larry597 on 04/02/2020

8

Resetting

Every time am in a match or playing , it resets like if I turned it off . Hate it but let me know what I am doing wrong

dhamilton updated on 04/01/2020 6:14 PM

dhamilton on 04/01/2020

17

Update firmware keymander 2

Its not updating and it keeps saying failed to update firmware

MohammedKh updated on 03/30/2020 8:01 PM

MohammedKh on 03/30/2020

3

Mic Often Static’s while talking

My friends say when I’m using keymander 2 my Mic often static’s and they cannot understand me. I’m on Xbox one using an official Xbox controller also. Using Astro A10s also.

dhamilton updated on 03/30/2020 10:27 AM

dhamilton on 03/30/2020

1

Mic static when talking

My mic makes a loud static when I’m talking with friends, I’m on Xbox with Astro A10’s alongside keymander 2

Kihnix updated on 03/28/2020 2:17 PM

Kihnix on 03/28/2020

0

Trying to play Apex legends on PS4

Hey I’ve been trying to use my keyboard and mouse on apex legends ps4. And it’s not recognizing my inputs.pls help

dhamilton updated on 03/27/2020 10:12 AM

dhamilton on 03/27/2020

3

Keyboard and mouse not working

Im trying to play rainbow 6 and when i go in game the mnk dont move at all and i have to use my ps remote

dhamilton updated on 03/25/2020 5:09 PM

dhamilton on 03/25/2020

3

Keyboard and mouse not working in game

I thought I set everything up properly, and an able to change input settings with my keyboard, but when I get in game, the keyboard and the mouse don't work at all. Any help is appreciated. I'm having a hard (...)

dhamilton updated on 03/23/2020 12:05 PM

dhamilton on 03/23/2020

10

Turbo mode

Hello,I got a problem with turbo mode it’s extremely slow, i set it to 0.1s but it’s slow I used custom profile Thank you & i’m sorry for my bad language ?

MohammedKh updated on 03/18/2020 8:17 PM

MohammedKh on 03/18/2020

8

Very Staticky

I've recently upgraded to the keymander 2 from the original, and so far, everything's been going well. However, when playing overwatch on Xbox, there's been a lot of static, specifically when talking into the mic. Nobody can understand what I'm (...)

dhamilton updated on 03/18/2020 7:07 PM

dhamilton on 03/18/2020

3

Phantom S Logitech G13

He guys and girls.I have a question, and I really hope someone can help me cause I'm starting to get desperate and mad at the same time..I have a ps4, an Phantom S emulator and a Logitech G13 gamepad. If (...)

Phantoms updated on 03/14/2020 4:58 AM

Phantoms on 03/14/2020

2

Profile Download error

Hello I tried to Download Profile but every time i try is says “Cheak your internet connection” How can i fix it?

dhamilton updated on 03/12/2020 6:30 AM

dhamilton on 03/12/2020

7

Can you use the new Xbox Elite Ver.2 controller with the PS4?

Thank you!

fuzzyjcats updated on 03/10/2020 4:56 PM

fuzzyjcats on 03/10/2020

4