How to Upgrade or Downgrade Firmware

The KeyMander 2 supports both OTA (over-the-air) and PC connection updates. Under most circumstances firmware updates will be performed using standard OTA update function found in the K2 App. There may be times however, when you wish to load a specific firmware version that is not hosted on the OTA update server (beta firmware), so the Firmware Update by PC method is explained below. As new firmware versions become available firmware upgrade packages are posted on the IOGEAR website. If for some reason there is an unexpected issue with a firmware version it is also possible to downgrade firmware using this tool. The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth automated process for upgrading the KeyMander 2’s firmware when needed. Check the web site regularly to find the latest firmware packages and information relating to them.

Before You Begin

To prepare for the firmware upgrade, do the following:

1. Download the firmware .exe update file at https://www.iogear.com/support/dm/driver/GE1337P2.
2. Follow the instructions to download the firmware upgrade.
3. Unzip the firmware upgrade package and connect the computer to the GE1337P2 KeyMander 2.

Starting the Upgrade

1. Press and hold the Bluetooth Pairing Button and the Mode Button.
2. Plug the Game Console USB Connector to the computer which you have downloaded the firmware from.
3. Wait for the LED Indicator to start flashing white. The KeyMander 2 is now in the Firmware Upgrade Mode. 
4. Double click the firmware upgrade (*.exe) file, or right click and select Open. This will start the Firmware Upgrade Utility, and a window appears. Read the License Agreement, select I Agree, and then click Next.
5. The Firmware Utility will list the attached KeyMander2 devices, and should show your GE1337P2 if connected to the PC.
6. Click Next to perform the upgrade.

• If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to continue the upgrade:
• If you didn't enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not.  As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.

Upgrade Succeeded

After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility.

Upgrade Failed

If the upgrade failed to complete successfully the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utility.