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Device: KeyMander 2

G502 side mouse buttons

Hello I just recently updated my keymander and before the update my side buttons were working but after the newest update they don’t work. Please help

01/30/2022 1:52 PM

We found the problem and we are testing the updated firmware now to make sure everything else is working correctly.

02/07/2022 10:26 AM

We have a new firmware update going live shortly to fix this issue. Firmware version 1.2.118 is finishing review now and I can confirm it solves your problem as well as several others. If you have a PC and want to install the update manually, please message me and I can send you the file.

02/08/2022 2:15 PM

Reply to:

We have a new firmware update going live shortly to fix this issue. Firmware version 1.2.118 is finishing review now and I can confirm it solves your problem as well as several others. If you have a PC and want to install the update manually, please message me and I can send you the file.

I sent you the message

02/08/2022 3:08 PM

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Welcome,