Cannot get it setup

Let's start with some basic information such as your console type, your keyboard and your mouse. Did you watch our setup video here?

Have a PS4, have the iogear wyrls keyboard and mouse that came with the keymander. Yes I've watched the video and did all that.

First time the app connected just fine with the keymander but after a little bit it kept disconnecting then wouldn't connect at all

???

Hello,

Do the LEDs on the K2 stay on or off?

If on, what color is it?

Are you using the power port located on the back of the unit to a power outlet?