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Device: KeyMander 2

Failed to sync glitch

When I try to use my KEYMANDER and connect it, the app says failed to sync (timed out) it just started doing this today and I could really appreciate some feed back on how to fix this. Also when I plug in my keyboard and mouse the keyboard and mouse doesn’t register that it’s connected to something and it doesn’t light up.

11/18/2022 6:40 PM

Hello,


Try pressing both of the buttons on top for about 6 seconds so that the K2 can reset.


Also, you try connecting on thing at a time to see if either the mouse or keyboard is causing this to happen?

Example:

  1. Only connect console, controller, power port, keyboard
  2. Only connect console, controller, power port, mouse


11/21/2022 11:31 AM

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