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Device: KeyMander 2

KEYMANDER 2 NOT CONNECTING VIA BLUETOOTH

I have a KEYMANDER 2 and have been using it for a couple months with minimal issues but since updating my phone to the new IOS the KEYMANDER app will no longer connect to the KEYMANDER to change function/mode/button layout etc. need help to fix this issue

03/10/2023 1:26 PM

What version iOS are you using?


What model iPhone are you using?


03/14/2023 11:00 AM

IOS 16 and IPhone XS Max was workin fine for around a month now won’t connect to the app

03/14/2023 4:02 PM

Reply to:

IOS 16 and IPhone XS Max was workin fine for around a month now won’t connect to the app

We haven't been able to replicate this issue with that particular model on the latest app version.


When the app first installed did you allow the location/bluetooth permissions that it asked for upon launching for the first time?


You can either re-install the app and allow permissions or go to Settings > KEYMANDER 2 > Bluetooth (on).


We have a few different models here including the XS Max running the latest iOS here and it can connect just fine.


Are you able to connect using a different mobile device?

  • If so, what is the make, model and iOS/Android version?

03/15/2023 8:59 AM

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