x
x

Add a comment

Device: KeyMander 2

Unable to connect to internet on app

Hey guys I'm having issues downloading new games on my keymander 2 app version 1.1.104 firmware 1.2.115.001 when I try to download a new game it said "failed to download. Please check the connection status of you internet device." My phone permissions are set to allow all so I dont think It has to do with the permissions any advice ??

04/20/2021 1:24 PM

I also am able to connect to the keymander via bluetooth and change between games fine just downloading new games it unable to connect

04/20/2021 1:25 PM

On Android or iOS ?

04/21/2021 11:28 PM

please provide the phone model

and wanna double check this issue happened you via bluetooth connect with K2 or without BT connect with K2

04/21/2021 11:31 PM

Samsung s8....I connected the keymander to the app via BT and simultaneously try to download profiles while BT connected which does not work. I am able to switch between profiles within the app though that I've already downloaded a while ago.



I cant download any profiles without the keymander first tethering to the phone via BT first anyways its always been like that for me.

04/22/2021 6:27 AM

Reply to:

Samsung s8....I connected the keymander to the app via BT and simultaneously try to download profiles while BT connected which does not work. I am able to switch between profiles within the app though that I've already downloaded a while ago.



I cant download any profiles without the keymander first tethering to the phone via BT first anyways its always been like that for me.

Did you watch our setup video and follow the steps the same way or did you pair the K2 using the phone's BT menu?


You do not need to connect to the K2 unit to open and download games from Game Center, but you do need an Internet connection over either Wi-Fi or mobile data or you cannot download from our server.

04/22/2021 11:30 AM

05/17/2021 1:22 PM

Add a comment

Welcome,