x
x

Add a comment

Device: KeyMander 2

Microphone problems after update

I’m on Xbox one and there was a update last night to fix the microphone disconnect issue I never had problems until after the update now my microphone disconnects every 10 minutes

06/11/2021 7:14 PM

You can roll back to the old firmware by using a computer to "update" with the older FW file here.

06/12/2021 1:02 PM

Hi Jody


Could you provide the infomation as below

1. Controller model , Xbox one series controller or Xbox one 1708 ? (Remove the Battery could check inside label)


2.Controller FW version (it could check in Xbox accessories setting page)


3.Xbox Model, is Xbox one or Xbox Series ?


4.headset model

06/12/2021 6:35 PM

1-elite v2

2-4.8.1908.0

3-Xbox one s

4-audio technica ath-ag1x


and I can’t go back to previous firmware versions because my laptop no longer works

06/13/2021 9:47 PM

Reply to:

1-elite v2

2-4.8.1908.0

3-Xbox one s

4-audio technica ath-ag1x


and I can’t go back to previous firmware versions because my laptop no longer works

Hi Jody,

Here's a workaround you can use for how: remove your controller batteries and keep them out of the controller. If your mic shuts off, open the Xbox Menu and turn off the controller. After the controller turns off, unplug the controller from the K2 and then reconnect it and wait for it to turn back on by itself. The mic will begin working normally.

06/23/2021 2:47 PM

Add a comment

Welcome,