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Device: KeyMander 2

Windows 10 Xbox App Mic Issues

When I'm in an Xbox party on the Windows 10 app, I'm having difficulties getting my microphone to work and being heard. I can easily join the party and hear all of my friends, but they are unable to hear me. It also doesn't seem to notice that it's picking up any sound from my microphone.

I have a condenser microphone connected to a USB audio interface. For speakers and recording devices, all of my control panel sound settings are set at 48000 hz. My microphone is working, according to the control panel sound menu, and I can hear it when I try it. I have no problems connecting to the Xbox network because I have an Open NAT type, server connectivity is connected, and I have an Open NAT type, 0% packet loss, 30 ms Latency.

Any help would be appreciated!

10/12/2021 5:53 AM

I haven't tested this with the Win10 app but please give it a try.

If your Xbox One game audio is working but you lose game chat audio, here's a workaround you can use for now: 

Step 1, remove your controller batteries and keep them out of the controller.

Step 2, open the Xbox Menu and turn off the controller but do not turn off the console.

Step 3, after the controller turns off, unplug the controller from the K2 and then reconnect it and wait for the controller to turn back on by itself. The mic will begin working normally.

This problem is caused by a Bluetooth communication bug with the controller which we are currently trying to solve with a firmware fix, but until then if the mic stops working just repeat from Step 2.

10/21/2021 2:59 PM

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