Device: KeyMander 2
help
so i got a new keymander because my old one wasn’t working after i stop using it for a while i have everything setup but it’s not working when i plug it in the controller blinks then stays off it’s a 1708 model n i have tried 2 controllers and the adapter is still not working can someone help me do i need a new controller??
11/27/2021 5:56 PM
Hi Stxkz,
We are finding several 1708 controllers that no longer work in USB mode after the last controller firmware update from Xbox. If you plug the controller directly into the Xbox and it does not power on without pressing the Xbox button, it will not go into USB mode and will not work with K2. We are looking for a solution, but this seems to be a Microsoft issue at this time. So far we have only seen this issue with the white 1708 controllers that shipped with Xbox One S, so please let us know which controller you have.
12/03/2021 6:59 PM
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