Device: KeyMander 2
Controller just vibrates but never lights up
i got the KEYMANDER 2 today and after following the steps on the installation guide and doing the firmware update my controller will only vibrate once every 3 seconds but never power on. Idk if this has anything to do with it but the app won’t stay connected either. LED shows up green when connected and flashes blue/light blue whenever it disconnects from the app.
12/16/2021 10:41 AM
Hi Kenneth,
Does your controller light up for 1 second, vibrate then shut off and stay off or does it cycle over and over? These are different issues. If it cycles over and over, it means there is a compatibility issue or low power issue caused by either your mouse or keyboard.
If your controller lights up for 1 second, vibrates and turns of and stays off, check to see if it is the model 1708 controller. If so, and you recently updated it, then it is a USB issue caused by the Xbox controller update. Fortunately we have found a way to force USB communication and adding it to the K2 firmware in a coming update. If you want to update manually and have a PC, we can send you the firmware now so you don't have to wait for the official update.
12/16/2021 5:46 PM
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