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Troubleshooting - Post Questions Here!

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Unable to download firmware update

I just got my Keymander 2 and got it all ready to play and when I attempt to update my firmware on my app it says” unable to connect to server or retry” please help!

J updated on 05/24/2023 11:39 AM

J on 05/24/2023

comment count 1

378

Device: KeyMander 2

Controller plugged into keymander 2 keeps turning off

The controller plugged into my keymander 2 keeps turning off whenever i use a wireless mouse. It fixes whenever i switch back to a wired mouse however. Is there any fix to be able to use my wireless mouse and (...)

SSpity updated on 05/22/2023 5:54 PM

SSpity on 05/22/2023

comment count 3

399

Device: KeyMander 2

Keymander just keeps disconnecting after doing a pc update

I did the pc update for the beta update for r6 and now my keymander just keeps disconnecting from my phone and will not connect I tried everything i updated back to the previous version i was on same problem (...)

J updated on 05/08/2023 9:32 AM

J on 05/08/2023

comment count 1

403

Device: KeyMander 2

mousetrap r6s

the beta is not working for me can anyone that doesn’t get mousetrapped give me their config and there settings?

J updated on 05/08/2023 9:09 AM

J on 05/08/2023

comment count 1

518

Device: KeyMander 2

Beta download question

When I downloaded the beta for the mouse trap, I was able to run the file but I never got an update option. Will the beta still work on my Keymander if I ran the file?

J updated on 05/08/2023 9:04 AM

J on 05/08/2023

comment count 3

414

Device: KeyMander 2

R6 mouse trap

You can now get mouse trap mid game

THCGone updated on 05/01/2023 11:48 PM

THCGone on 05/01/2023

comment count 1

437

Device: KeyMander 2

controller not auto-connecting

so, everything’s working fine except for the controller connecting automatically, if the controller connects from me, everything’s fine but i cant move or look around with my mouse and keyboard. If you could help me that would really be great, (...)

J updated on 05/01/2023 11:03 AM

J on 05/01/2023

comment count 1

399

Device: KeyMander 2

App unavailable in region

The app says unavailable in my region on the iOS App Store (US east coast) so I can’t install it, have tried multiple devices same results

J updated on 05/01/2023 10:42 AM

J on 05/01/2023

comment count 1

374

Device: KeyMander 2

Keymander 2 r6 mousetrap workaround

HelloAs everybody knows ubisoft released a new “mousetrap” technique to detect MnK spoofing. I am happy to see the development team has released a beta version of a bypass to this system but i can’t seem to find anything about (...)

Instagram:ainfies updated on 04/28/2023 9:03 PM

Instagram:ainfies on 04/28/2023

comment count 1

489

Device: KeyMander 2

Mousetrap

when is the release update so I can play mnk

J updated on 04/19/2023 8:17 AM

J on 04/19/2023

comment count 1

453

Device: KeyMander 2

Not connecting to game

I bought this because my friend has one and it won’t connect to my game I don’t know what to do I’m on series s and so is he

J updated on 04/18/2023 8:44 AM

J on 04/18/2023

comment count 1

362

Device: KeyMander 2

Failed sync after bluetooth connection success

Keymander2, xbox one, android phone, logitech keyboard and mouse. Im able to connect to the keymander2 device with bluetooth, but after I connect to the device from the device connect page in the keymander2 app I get a sync fail (...)

Khalid01 updated on 04/18/2023 5:05 AM

Khalid01 on 04/18/2023

comment count 18

2242

Device: KeyMander 2

R6

I really hope this update for mousetrap comes soon I asked if there’s been any progression but no response

J updated on 04/17/2023 11:13 AM

J on 04/17/2023

comment count 1

423

Device: KeyMander 2

Xbox series x wired controller

If I plug in a wireless Xbox series x controller into my keymander it will work, but it won't pick up my microphone for more than one minute. I went and bought a Xbox series x wired controller (both are (...)

J updated on 04/17/2023 9:25 AM

J on 04/17/2023

comment count 1

375

Device: KeyMander 2

.

How can I turn off my keymander 2?

Airded updated on 04/16/2023 10:58 PM

Airded on 04/16/2023

comment count 1

387

Device: KeyMander 2

My mouse freeze

I have the impression that my mouse freezes sometimes I move my mouse and my character does not move

J updated on 04/13/2023 8:48 AM

J on 04/13/2023

comment count 9

433

Device: KeyMander 2

Anything new on the update for r6 mousetrap?

I hope this is taken very seriously by yall because it would really suck if we never get an update so we can play r6 on keyboard and mouse

J updated on 04/12/2023 1:19 PM

J on 04/12/2023

comment count 1

475

Device: KeyMander 2

R6

About how long till we can play r6 on km2

J updated on 04/12/2023 8:37 AM

J on 04/12/2023

comment count 1

399

Device: KeyMander 2

it wont even turn on

whenever i plug it in it wont turn on i tried switching ports but it wont turn on

J updated on 04/10/2023 1:44 PM

J on 04/10/2023

comment count 5

425

Device: KeyMander 2

blue light turns off

when i connect my keyboard as soon as i connect it the blue light on the keymander2 turns off

J updated on 04/04/2023 8:09 AM

J on 04/04/2023

comment count 4

460

Device: KeyMander 2

Connecting Problem with Internet

So I went on my keymander app today and I saw connectivity problems with the server. So I went on my game and my movement was very glitchy and delayed. I do not know what to do and I tried (...)

Chum updated on 03/29/2023 10:47 AM

Chum on 03/29/2023

comment count 5

458

Device: KeyMander 2

Character spinning but I’m not touching mouse

I’m on battlefield 5, have all settings set up properly and can look around just fine. But anytime I move my mouse down, it continues to just look down. My character is currently spinning in circles as I type this. (...)

J updated on 03/29/2023 8:20 AM

J on 03/29/2023

comment count 1

424

Device: KeyMander 2

keymader2 wont update

when i connect my keymander2 it ask to update my keymander2 but when i try to it say “unable to connect to the server, please check the connection status of your internet device and try again later” i've tried reseting (...)

J updated on 03/29/2023 8:18 AM

J on 03/29/2023

comment count 1

413

Device: KeyMander 2

Latest firmware not working

The latest firmware stopped MSI keyboard and razer 8k mouse from working. Downloaded 115, then 116 and these do not work either. Do you have a download link for the version that worked before this latest update ty

J updated on 03/27/2023 11:57 AM

J on 03/27/2023

comment count 5

489

Device: KeyMander 2

KEYMANDER 2 NOT CONNECTING VIA BLUETOOTH

I have a KEYMANDER 2 and have been using it for a couple months with minimal issues but since updating my phone to the new IOS the KEYMANDER app will no longer connect to the KEYMANDER to change function/mode/button layout (...)

J updated on 03/15/2023 8:59 AM

J on 03/15/2023

comment count 3

1791

Device: KeyMander 2

Won't connect

I tryed connecting it to my phone and it wouldn't work it says I should turn it on and it should be in range even tho I did that it makes no sense and when I would try resetting it (...)

J updated on 03/14/2023 10:58 AM

J on 03/14/2023

comment count 3

475

Device: KeyMander 2

Yellow flashing light<<<

hello I’ve had my KEYMANDER 2 for about 6 months and was wonder what the flashing yellow light on it means? Sometimes it’s blue but other times it’s yellow. Also I tried using a usb male to female extension cable (...)

J updated on 02/28/2023 8:25 AM

J on 02/28/2023

comment count 1

428

Device: KeyMander 2

Compatibility with flight sticks like "thrustmaster t-flight hotas 4 or X"

As the title says, i am here asking if the keymander is compatible with fligth sticks. For example you can search on Amazon the thrustmaster t flight hotas 4 as reference. Thanks to you guys, if compatible i will buy (...)

Inculator updated on 02/17/2023 2:21 PM

Inculator on 02/17/2023

comment count 2

421

Device: KeyMander 2

Keymander 2 won't emulate

Can anyone help me with this: I used my keymander 2 the other day and it worked perfectly fine and then the next day I go to turn on my console and it wouldn't emulate at all, the green like (...)

Mrbeeb updated on 02/09/2023 3:57 PM

Mrbeeb on 02/09/2023

comment count 3

523

Device: KeyMander 2

Azeron compatibility

i can’t be the only one using an Azeron keypad with a KEYMANDER 2. So it compatible? Yes and no, I can get the keyboard and mouse functioning but not without issues, when I boot up my Xbox the keypad (...)

J updated on 02/03/2023 1:08 PM

J on 02/03/2023

comment count 33

4550

Device: KeyMander 2

Welcome,