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Troubleshooting - Post Questions Here!

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Mouse and Keyboard dont work

Mouse G502 Hero and Keyboard GKM 600/GKB 604 iogear...both dont work, but have energy ...i cant find the problem

dhamilton updated on 12/16/2021 5:53 PM

dhamilton on 12/16/2021

comment count 1

77

Device: KeyMander 2

KeyMander2 keeps disconnecting from phone

My KeyMander2 keeps disconnecting from my phone every 10 seconds and idk what to do or how to fix it

loW_Ri_Da updated on 12/08/2021 7:54 PM

loW_Ri_Da on 12/08/2021

comment count 0

100

Device: KeyMander 2

Mouse

Would you help me a lot with my question, thanks for your time, razer basilisk ultimate is compatible with keymander

Duego71828271 updated on 12/08/2021 7:01 PM

Duego71828271 on 12/08/2021

comment count 0

87

Device: KeyMander 2

Razor basilik ultimate question

If you could help me with my question, thank you very much, I want to know if the razor basilik ultimate is compatible, razor basilik ultimate is the mouse that I am going to acquire, so I want to solve (...)

Duego71828271 updated on 12/08/2021 6:46 PM

Duego71828271 on 12/08/2021

comment count 0

82

Device: KeyMander 2

Keymander 2 Was working but now no keyboard activity

Hello, I have used the Keymander twice after receiving it a couple weeks ago, when I first got it, it worked great. I initially performed the Firmware upgrade and was receiving keyboard and mouse activity however after it has been (...)

Snappiesttoast updated on 12/08/2021 4:01 PM

Snappiesttoast on 12/08/2021

comment count 4

105

Device: KeyMander 2

Gave my Xbox one controller an update now doesn’t work

So I’ve had my key matter for at least three months and haven’t had a problem.But I was trying to fix for the whole Rison five audio glitch and gave my controller and Xbox software update then when I went (...)

MasterUnreal updated on 12/08/2021 12:31 PM

MasterUnreal on 12/08/2021

comment count 4

124

Device: KeyMander 2

Keymander 2 not working

Whenever I try to plug in my keymander 2 and move my mouse and it opens the dashboard and starts a clip. I have set it up correctly

Snappiesttoast updated on 12/04/2021 7:32 AM

Snappiesttoast on 12/04/2021

comment count 2

103

Device: KeyMander 2

Xbox one elite controller KEYMANDER 2

My KEYMANDER 2 hasn’t been working for several weeks now. Ever since a firmware update on my elite controller. Originally it just wasn’t doing anything, now when I plug it in it immediately shuts my Xbox off and for some (...)

dhamilton updated on 12/03/2021 7:03 PM

dhamilton on 12/03/2021

comment count 1

97

Device: KeyMander 2

My mouse keeps making xbox clips

Everytime I move my mouse It makes xbox clips and I can't move it I have a death adder v2 mouse and a blackwidow v3 keyboard. The keyboard works, but I can't use my mouse. I also have a elite (...)

dhamilton updated on 12/03/2021 6:52 PM

dhamilton on 12/03/2021

comment count 2

90

Device: KeyMander 2

Just bought the KEYMANDER 2 3play and having issues connecting it

I hooked everything up and it looked like it was working. Then the app keeps disconnecting and making the controller vibrate every 15 seconds or so. I’m using the cable that came in the pack with the elite version 1 (...)

dhamilton updated on 12/03/2021 3:22 PM

dhamilton on 12/03/2021

comment count 1

95

Device: KeyMander 2 3Play

PS Camera mic wont work when my Keymander 2 is plugged in.

My PlayStation Camera mic works fine until I plug in my Keymander 2 (which also works perfectly), I then recieve a notification saying I have no microphone that I can use, and I can still hear the sound of my (...)

dhamilton updated on 12/03/2021 8:40 AM

dhamilton on 12/03/2021

comment count 3

103

Device: KeyMander 2

Drift

My crosshair keeps moving up like it has stuck drift even when I don’t touch the mouse it still goes up

dhamilton updated on 12/02/2021 2:24 PM

dhamilton on 12/02/2021

comment count 2

96

Device: KeyMander 2

XBOX 360 Disconnects

I just got a KeyMander2. I've connected it to the back of my 360. I've plugged a 5V/2.5A External MicroUSB port into the KeyMander 2I've connected an official 360 wired controller, keyboard is HXSJ half keyboard for gaming, and mouse (...)

dhamilton updated on 12/01/2021 4:58 PM

dhamilton on 12/01/2021

comment count 3

97

Device: KeyMander 2

keymander not working

keymander2 will not work. everything is plugged in, and i followed all other trouble shooting guides.

dhamilton updated on 12/01/2021 4:54 PM

dhamilton on 12/01/2021

comment count 1

81

Device: KeyMander 2

Xbox s charge and sync cable

Looking for a cable from keymander 2 to new Xbox s (c cable) controller. Didn't get a cable with the keymander 2. Can you recommend, I'm in uk.I have tryed five, none of them work. Lots of sending back cables (...)

dhamilton updated on 11/18/2021 4:49 PM

dhamilton on 11/18/2021

comment count 1

497

Device: KeyMander 2

KEYMANDER mouse traction control

I hate the mouse traction control setting with a passion I have read over the owner manual. I keep mouse traction control at level 1 for both general and ADS. However I notice it isn’t as laggy when I put (...)

dhamilton updated on 11/18/2021 4:44 PM

dhamilton on 11/18/2021

comment count 1

139

Device: KeyMander 2

KEYMANDER 2 not working properly

So I recently bought the KEYMANDER 2 yesterday and I got everything to light up and I can map all the buttons on the app and they work when I tap them but when I go to play or even (...)

dhamilton updated on 11/18/2021 4:39 PM

dhamilton on 11/18/2021

comment count 8

215

Device: KeyMander 2

Xbox one controller USB mode

Controller only goes into USB mode when directly connected to xbox, when connected to keymander 2, i have to hold the menu/guide button down to get the controller to boot up...then its in wireless mode and nothing works

dhamilton updated on 11/18/2021 4:31 PM

dhamilton on 11/18/2021

comment count 3

116

Device: KeyMander 2

Charge and sync USB?

I keep seeing that I need a “charge and sync” USB cable to make it work, does anyone have a link to this I am very confused on what charge and sync is.

dhamilton updated on 11/18/2021 4:20 PM

dhamilton on 11/18/2021

comment count 6

506

Device: KeyMander 2

Keymander app will not connect via bluetooth to phone

Bought a keymander 2 yesterday and trying to setup correctly. My phone recognises the device, but the app sadly does not. Can anyone help me please? I have tried pushing the left button on the top multiple times without any (...)

dhamilton updated on 11/17/2021 6:18 PM

dhamilton on 11/17/2021

comment count 1

106

Device: KeyMander 2

Keymander 2 not working issue please help

I’ve bought the keymander2 February and used it consistently March(meaning I haven’t used or switch between a controller since then, and now randomly, the input for my mouse and keyboard stopped working,(assuming it was the wire for my controller to (...)

dhamilton updated on 11/17/2021 4:50 PM

dhamilton on 11/17/2021

comment count 4

174

Device: KeyMander 2

Mouse not connecting With Keymander2

Whenever I plug my mouse into the KEYMANDER the mouse blinks, the KEYMANDER turns off and on and blinks white and blue. The mouse works on my pic, PlayStation, and chrome book so idk why this is happening. Let me (...)

dhamilton updated on 11/17/2021 12:07 PM

dhamilton on 11/17/2021

comment count 1

107

Device: KeyMander 2

Is Logitech G710+ gaming keyboard working ?

I have a Logitech G710+ keyboard and Razer Viper Ultimate gaming mouse. is K2 working with this combination ?Thanks in advance..

CaseyJones updated on 11/12/2021 2:22 AM

CaseyJones on 11/12/2021

comment count 5

175

Device: KeyMander 2

Fine aiming.

Is there any way to not pixel skip when aiming? Everytime Im trying to precisely aim, it skips so hard that you cant hit anything. Ive tried to mess with the sensitivities all day but nothing is helping. If theres (...)

xSrsly updated on 10/26/2021 7:43 PM

xSrsly on 10/26/2021

comment count 5

214

Device: KeyMander 2

My KEYMANDER doesn’t work

My KEYMANDER doesn’t wanna work anymore I’ve had it since like august 27th and now it won’t connect to either of my controllers perfectly good plug good console idk what to do at this point is it possible to return (...)

dhamilton updated on 10/26/2021 3:33 PM

dhamilton on 10/26/2021

comment count 1

103

Device: KeyMander 2

Help with macros

I can’t seem to get macros to function and more importantly, remove them. My mouse side button and g key seem to be permanently assigned to macros that do nothing. I need help removing or reassigning these macros.

dhamilton updated on 10/21/2021 2:53 PM

dhamilton on 10/21/2021

comment count 1

115

Device: KeyMander 2

Keymander2 Mic randomly stops working in party

Hi,I recently purchased the keymander2 and so far i'm very happy with it.My only issue is so far during games my mic will randomly stop working during party chat.It works fine for a while, there are no indicators saying my (...)

dhamilton updated on 10/21/2021 2:38 PM

dhamilton on 10/21/2021

comment count 1

119

Device: KeyMander 2

PS 5 controller and new games compatibility

Hi there!I simply wanted to check if there are any updates with PS 5 controller and be games ( bf 2042) compatibility. I know there was a post regarding this but can’t seem to see if there was an update (...)

dhamilton updated on 10/21/2021 2:28 PM

dhamilton on 10/21/2021

comment count 1

540

Device: KeyMander 2

Mic Disconnects

Hi, just got my Keymander today and was experimentimg with it. Everything went smooth except that my microphone kept disconnecting and I didnt get a microphone input, my headset works but for some reason the microphone feature doesn’t work sometimes (...)

dhamilton updated on 10/20/2021 5:11 PM

dhamilton on 10/20/2021

comment count 1

105

Device: KeyMander 2

Was the KEYMANDER worth the $40 save from xim?

Hey I recently bought the KEYMANDER 2 and so far it seems great but then I hop on R6. After taking hours tweaking with every little setting and I cannot turn or flick very fast unless I’m ADS. It’s so (...)

dhamilton updated on 10/08/2021 12:44 PM

dhamilton on 10/08/2021

comment count 1

191

Device: KeyMander 2

Welcome,