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Troubleshooting - Post Questions Here!

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New mouse issues

I got a new going mouse with side buttons and such. Doesn't seem like the keymander 2 wants to register it. Because it was refusing to connect to my xbox one period until I unplugged it. I plugged in this (...)

dhamilton updated on 02/02/2021 1:38 PM

dhamilton on 02/02/2021

comment count 2

1205

Device: KeyMander 2

Mic problems - Xbox One w/ series x/s controller

Microphone inputs won’t go through in game or in party chat when the headset is connected to the 3.5 mm headphone jack on the series x/s controller with the keymander 2 on Xbox one. Game sound still works with my (...)

dhamilton updated on 01/26/2021 1:26 PM

dhamilton on 01/26/2021

comment count 1

1093

Device: KeyMander 2

Keymander not working

Its not working the keymander keeps connecting and disconnecting never stays on and doesnt keep my keyboard and mousr on

dhamilton updated on 01/22/2021 11:30 AM

dhamilton on 01/22/2021

comment count 1

1145

Device: KeyMander 2

Keyboard won’t work but mouse does

I’ve tried what I know to fix the same dude but I have zero clue what’s wrong i used it just yesterday

dhamilton updated on 01/19/2021 4:21 PM

dhamilton on 01/19/2021

comment count 1

1133

Device: KeyMander 2

Not working

My KEYMANDER is connected on everything, and when I plug it in it flashes light blue dark blue

dhamilton updated on 01/19/2021 4:17 PM

dhamilton on 01/19/2021

comment count 1

1175

Device: KeyMander 2

Key mander 2 problems

So i was updating the keymander 2 one day after not using it a while and it updated and I tried hooking it up and my keyboard and mouse dont turn on when its pluged into the keymander 2 but (...)

dhamilton updated on 01/08/2021 2:09 PM

dhamilton on 01/08/2021

comment count 4

1132

Device: KeyMander 2

BLUETOOTH - frustrated....... connection issue day 1

My device is connected to a Xbox series x. I plugged in all cords and plugged in unit first time and it worked. I then updated the firmware and now it will not connect to to Bluetooth with any devices (...)

dhamilton updated on 01/08/2021 11:41 AM

dhamilton on 01/08/2021

comment count 2

1123

Device: KeyMander 2

App Setup

Hello, just bought this product. I habe Xbox one. I habe followed all the instructions. I habe the keymander 2 plugged into the rear usb slot

dhamilton updated on 01/08/2021 11:35 AM

dhamilton on 01/08/2021

comment count 9

1305

Device: KeyMander 2

KEYMANDER 2 M&K issues

Hi, I just received and hooked up my KEYMANDER 2 and when my devices are plugged in my mouse and keyboard and controller all light up and turn on but the inputs for the actual console itself aren’t working. I (...)

dhamilton updated on 01/05/2021 5:25 PM

dhamilton on 01/05/2021

comment count 1

1105

Device: KeyMander 2

My mic get disconnected when Im playing

I can’t use my mic with my main controller bc it get disconnected like 15 minutes after and i need to conect and disconnected the keymander

dhamilton updated on 01/01/2021 9:04 PM

dhamilton on 01/01/2021

comment count 13

1194

Device: KeyMander 2

My keymander keeps connecting and disconnecting my keyboard, mouse, and controller every 3 seconds

My keymander keeps disconnecting my stuff every 3 seconds. How do I fix this? I just got my keymander today.

Alexrock1102 updated on 12/28/2020 4:25 PM

Alexrock1102 on 12/28/2020

comment count 1

1217

Device: KeyMander 2

GE1337P2 disconnects from app every 30 seconds

I have the device plugged in and connected to my phone, but it keeps disconnecting briefly and resyncing over and over and over again.

Alexrock1102 updated on 12/28/2020 4:25 PM

Alexrock1102 on 12/28/2020

comment count 1

1199

Device: KeyMander 2

Random - Xbox One Controller disconnects

My Xbox One Controller will disconnect for about 5 seconds then come back on. The Keymander 2 blinks when this happens. I am connected to power.

Alexrock1102 updated on 12/27/2020 5:37 PM

Alexrock1102 on 12/27/2020

comment count 1

1155

Device: KeyMander 2

Strange problem with the keymander 2

My mouse and keyboard respond to the app when changing key bindings and the LED is green but it doesn't allow me to play games with the mouse and keyboard. Does the problem lie within the charge and sync cable (...)

dhamilton updated on 12/21/2020 4:10 PM

dhamilton on 12/21/2020

comment count 1

1110

Device: KeyMander 2

Macros no longer working

I play rogue company and I use a macro for LB and RB, and to activate it I scroll up on my mouse wheel. I wanted to add another macro for L3 and R3 and activate it with the scroll (...)

DrBubbles updated on 12/21/2020 3:45 PM

DrBubbles on 12/21/2020

comment count 3

1190

Device: KeyMander 2

How to adjust for little to no recoil.

So I am only using a controller and I’m confused as to how to adjust so I have little to no recoil for modern ware fare.

dhamilton updated on 12/21/2020 12:16 PM

dhamilton on 12/21/2020

comment count 1

1573

Device: KeyMander 2

Included controller cable doesn’t work

Just got the keymander and plugged in to Xbox series X but with the old one X controller. When I plug in the cable the controller vibrates but does not turn on and I can not access the keyboard and (...)

dhamilton updated on 12/18/2020 10:26 AM

dhamilton on 12/18/2020

comment count 1

1129

Device: KeyMander 2

Brand new User--issues with Keyboard and Mouse not working

Good morning...Setting up my KM2....So wireless XBOX branded controller without batteries plugged into KM2.Keyboard plugged in (have tried 2). Note--All lights come on the keyboard, Num lock, caps lock and num pad lockMouse plugged in and is light upExte

dhamilton updated on 12/15/2020 12:41 PM

dhamilton on 12/15/2020

comment count 10

1324

Device: KeyMander 2

Settings

I’m trying to set my ultimate Ability but it won’t accept it

dhamilton updated on 12/11/2020 4:59 PM

dhamilton on 12/11/2020

comment count 1

1132

Device: KeyMander 2

After the software update my mouse won't connect anymore

After the software update my mouse wont connect whrn i plug it in and as well as my keyvoard lights flicker on and off, pls help.

dhamilton updated on 12/10/2020 10:30 AM

dhamilton on 12/10/2020

comment count 3

1129

Device: KeyMander 2

keyboard and mouse not working

I just received the keymander 2 and I can get the keyboard to work or the mouse it worked for a second and then stopped and I never got it to work again is there anybody I can call for (...)

dhamilton updated on 12/02/2020 2:30 PM

dhamilton on 12/02/2020

comment count 1

1176

Device: KeyMander 2

Does the Razer Pro Type work with Keymander 2?

I'm currently using Keymander 1 and everything works great except it doesn't recognize the Razer Pro Type keyboard which has been my favorite as of late? Has it been tested somewhere whether it works with Keymander 2? If it does (...)

dhamilton updated on 12/01/2020 7:02 PM

dhamilton on 12/01/2020

comment count 1

1163

Device: KeyMander 2

mouse

why my aiming with the mouse is not working???

ebustamante updated on 12/01/2020 7:15 AM

ebustamante on 12/01/2020

comment count 1

1147

Device: KeyMander 2

Increase characters for email

When I download games to my library I have to login. I had to make a new email account because login on mobile app is limited to 24 characters. I reccomend 30 character limit. @gmail.com takes up 10 characters.

dhamilton updated on 11/20/2020 2:07 PM

dhamilton on 11/20/2020

comment count 1

1124

Device: KeyMander 2

Controller works and mouse and keyboard are powered on but they don’t work

Hi I just got this a couple weeks ago and it works great for the Xbox. I tried the ps4 setup today and everything looks to be normal. I can play the game with the controller and my mouse and (...)

dhamilton updated on 11/20/2020 2:06 PM

dhamilton on 11/20/2020

comment count 3

1184

Device: KeyMander 2

Keymander 2 keeps disconnectinf

My keymander 2 keeps disconnecting while playing, each time I need to unplug it and plug it in again to work.Any help?

dhamilton updated on 11/16/2020 4:58 PM

dhamilton on 11/16/2020

comment count 3

1764

Device: KeyMander 2

Goes out of ads by itself

When I’m playing apex legends, rainbow6,Mw, and battlefield 4 or any game when I ads it randomly goes out of ads and sometimes it spams L2 by itself. No I don’t have turbo mode on for L2 or anything.. Anyone (...)

Isaaxx updated on 10/29/2020 12:53 AM

Isaaxx on 10/29/2020

comment count 4

1227

Device: KeyMander 2

Configuración al disparar

Ya tengo todo configuraro en el mapeo lo unico que me me falta para jugar ,es que al momento de disparar con la mira no mueve , se queda fijo disparando en un solo punto . No puedo mover el (...)

dhamilton updated on 10/27/2020 4:28 PM

dhamilton on 10/27/2020

comment count 1

1200

Device: KeyMander 2

Any way to toggle ads in R6S?

Just started playing and I love it! Thanks so much for all the support the app and website has. When try to get comfortable I didn’t see an option to make ads toggle on the mouse and that would be (...)

dhamilton updated on 10/19/2020 5:26 PM

dhamilton on 10/19/2020

comment count 1

1152

Device: KeyMander 2

Frustrated

I’ve been trying for hours to get my KEYMANDER 2 setup but I’m not having any luck. There is a lack of resources to help and me and I am requesting a call with tech support or literally anybody who (...)

dhamilton updated on 09/16/2020 5:16 PM

dhamilton on 09/16/2020

comment count 2

1249

Device: KeyMander 2

Welcome,